05-21-2016 02:50 PM
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  1. ivoka123's Avatar
    ivoka123
    I start Google and its ok but when i search something Google crash. I have the same problems with games when i open them they crash. How can i solve this problems? I'm on HTC Desire 310.
    05-20-2016 08:18 AM
  2. Javier P's Avatar
    Javier P
    Ambassador
    Welcome to the forums! What device do you have? Have you recently received a system update? Does the problem persist after a reboot?
    ivoka123 likes this.
    05-20-2016 09:45 AM
  3. ivoka123's Avatar
    ivoka123
    I'm on HTC Desire 310. I have do all system update and the problems dont stop after reboot.
    05-21-2016 02:09 AM
  4. Javier P's Avatar
    Javier P
    Ambassador
    Restart the device in safe mode. This will temporarily disable all third party apps that you downloaded, so you can see if there's a bug in the system or just a conflict with an app.

    If the problem persists in safe mode you could try a cache partition wipe via recovery mode.
    ivoka123 likes this.
    05-21-2016 06:58 AM
  5. ivoka123's Avatar
    ivoka123
    I tried everything you said and I know but nothing worked any other advices?
    05-21-2016 01:08 PM
  7. Javier P's Avatar
    Javier P
    Ambassador
    Not sure what else to suggest short of a factory reset mate. Try to backup anything you don't want to lose just in case this is your only option
    ivoka123 likes this.
    05-21-2016 02:50 PM
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