05-24-2016 03:05 PM
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  1. AC Question's Avatar
    AC Question
    I recently got an alert that there is an update to 6.0, and it came in two parts.the 2nd part refuses to download. All I get is download in progress, and it refuses to move from 0%.
    05-24-2016 02:40 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Turn the phone off, wait 24 hours (you can only download once every 24 hours), turn the phone on and see if it downloads. If not, contact the carrier.
    05-24-2016 03:05 PM
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