1. AC Question's Avatar
    the info says that the error retrieving infomation from server. rh-01
    05-25-2016 07:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone do you have? Does this happen on both wi-fi and mobile data?


    Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    05-25-2016 09:42 PM

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