home wifi shows saved secured but cant connect phone or laptop

A

AC Question

network is found, but says that the network is "saved and secured". my Samsung S5 phone and my Samsung laptop cannot connect to the network. service is by centuary link
 

Rukbat

Retired Moderator
Feb 12, 2012
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Forget the connection, then connect to it again and either use WPS (if the router has a WPS button) or put in the password manually. Then, if it works, do basically the same thing with the laptop. If it doesn't work, call Century Link (and good luck with them). The router may be bad.
 

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