05-31-2016 08:14 AM
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  1. AC Question's Avatar
    AC Question
    Hello everyone please my cousin in africa have sent me his phone from africa " samsung galaxy s6 edge" the phone can't read any sim card and there are no imei number and the service mode is empty ... please any help ?
    05-27-2016 01:49 AM
  2. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by AC Question
    Hello everyone please my cousin in africa have sent me his phone from africa " samsung galaxy s6 edge" the phone can't read any sim card and there are no imei number and the service mode is empty ... please any help ?
    Welcome to Android Central!

    You can try using this guide below to restore the phone to factory to see if it fixes the issue.

    forums.androidcentral.com/ambassador-guides-tips-how-s/544742-guide-force-samsung-emergency-recovering-samsung-kies.html
    05-31-2016 08:14 AM
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