[AC Question]

i have a note 4 with a broken screen i entered the download mode to retrieve the data on the device through wondershare dr.fone and now i cant get it to work and i cant see nothing from the broken screen (black screen with the touch not working but i know the device work as i could hear the sound of the notifications before i entered the download mode) i really need help coz the data on the device is very valuable

[OceanView]

did you have a screen lock on it?

[Rukbat]

Hold the power button down (it could take 30 seconds) until it restarts - you'll have to guess, though, since you can't see anything. (I don't know what you think you can do with it until you replace the screen.)