05-31-2016 11:10 AM
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  1. AC Question's Avatar
    AC Question
    Currently, the app is showing the Android symbol when I installed the updates.
    05-29-2016 10:19 PM
  2. chanchan05's Avatar
    chanchan05
    Q&A Team
    Because it's a system app. Just uninstall updates and disable it if you don't want to use it.
    05-30-2016 12:29 AM
  3. aximtreo's Avatar
    aximtreo
    Can you disable the without Root?
    05-30-2016 09:37 AM
  4. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    Originally Posted by aximtreo
    Can you disable the without Root?
    Yeah, you should. What device do you have? Try in settings - apps - select Hangouts - force stop (if possible) - clear data - disable and confirm.
    05-30-2016 09:44 AM
  5. aximtreo's Avatar
    aximtreo
    Originally Posted by Javier P
    Yeah, you should. What device do you have? Try in settings - apps - select Hangouts - force stop (if possible) - clear data - disable and confirm.
    I have the Nexus 6. I can uninstall the updates but have no other options. Not a biggy if I can't.
    05-30-2016 09:51 AM
  7. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    Ah, ok. Try these instructions then.

    https://support.google.com/hangouts/...DAndroid&hl=en
    05-30-2016 10:03 AM
  8. chanchan05's Avatar
    chanchan05
    Q&A Team
    Originally Posted by aximtreo
    I have the Nexus 6. I can uninstall the updates but have no other options. Not a biggy if I can't.
    You can only disable after you uninstall updates.
    05-30-2016 03:28 PM
  9. aximtreo's Avatar
    aximtreo
    Originally Posted by chanchan05
    You can only disable after you uninstall updates.
    Disable is not an option I see. Is this something available only in Rooted devices.
    05-30-2016 04:29 PM
  10. chanchan05's Avatar
    chanchan05
    Q&A Team
    Originally Posted by aximtreo
    Disable is not an option I see. Is this something available only in Rooted devices.
    No. I'm not rooted and I have it. Just go to Hangouts, uninstall updates. After uninstalling updates, the button should change to disable.
    05-30-2016 05:46 PM
  11. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    Just remember that you need to set another SMS app as default. Which one are you using now?
    05-30-2016 06:02 PM
  12. aximtreo's Avatar
    aximtreo
    Originally Posted by Javier P
    Just remember that you need to set another SMS app as default. Which one are you using now?
    I have Google Messenger as default. I have a Nexus 6 and when I uninstall Hangouts, it only shows update and open. I have no disable button at all. I'm on Android N.
    05-31-2016 10:03 AM
  13. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    If you can't disable Hangouts in settings - apps after signing out, as explained in the link I posted before, I'm not sure what else to suggest. Sorry.

    Just a thought. Do you have the Hangouts dialer installed in your phone? If so, try disabling/uninstalling it first.
    05-31-2016 11:10 AM
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