1. AC Question's Avatar
    Please help I just updated UK note 4 to marchmellow. And want to back up my phone but I get error can not back up.I've reinstall the kies 3 and rebooted pc and reinstall drivers etc etc.how can I back it up.it was fine before update today here is a screen shot
    05-30-2016 11:55 AM
  2. luap123's Avatar
    BTW here is a screen shot showing kies error
    Please help I need to back this **** note 4 up asap
    I'm the op I just wasn't logged in when making this thread
    I also updated kies to latest version.old version worked OK
    05-30-2016 11:59 AM
  3. luap123's Avatar
    I really need to back this thing up this is driving me crazy.I've all really lost 5 gigs of miscleanious files that were my music I made using caustic .because backed up my phone using kies then factory reset it.then installed March mellow from the phone menu.when installed I went to restore my backup.and it restored everything apart from my misukainaous files.the most important files on my phone.so I lost the mucic I had been producing for the last year.also noticed kies cannot back up missalaious anymore this is what it says.kies never used to say this
    05-30-2016 12:27 PM
  4. luap123's Avatar
    So please guys help me I've lost 4 gigs worth of mucic I produced using caustic 3 that was in miserlaious .and I can not back up my phone to kies
    05-30-2016 12:30 PM
  5. luap123's Avatar
    Any help guys?
    05-30-2016 01:14 PM
  6. luap123's Avatar
    Thanks for the great help
    06-01-2016 06:31 PM

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