1. AC Question's Avatar
    does hard reset cause me to lose exactly what?
    06-01-2016 07:09 AM
  2. Morty2264's Avatar
    I would contact Samsung before you do anything like wipe your device; just in case they have a special protocol or something when it comes to forgotten PIN's. Google it and see what other users have done.

    Hopefully someone who has this device can chime in, but again, don't do anything like resetting your device until you've done some research. A factory reset would make you lose everything (photos, texts, accounts, data, etc.) - so that should be a last step. Good luck!

    Posted via the Android Central App
    06-01-2016 07:23 AM

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