Galaxy S5 help

[AC Question]

Sometimes when I receive a phone call from somebody it doesn't show my dial pad it just shows incoming call on the screen and that's it. I have a Galaxy S5 and I just recently did an update on my phone

 

[Jims S5]

Screen locked? Swipe to unlock, swipe to answer. Should see options on bottom... keypad, speaker etc. Other then that not sure what you are asking?