06-03-2016 05:00 AM
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  1. AC Question's Avatar
    AC Question
    My phone was not locked prior to this update; I do not use this feature. As soon as I updated the phone to Marshmallow it was asking for a pattern and now (because I don't know the pattern) it's asking for a PIN which I don't know either because I was using this feature prior to the update, it just did it on it's on. I'm locked out of my own phone since updating to Marshmallow.
    06-03-2016 04:44 AM
  2. chanchan05's Avatar
    chanchan05
    Use Android device manager to reset the password. Login to it on a PC using the same Google account you used on the phone.
  3. chanchan05's Avatar
    chanchan05
    Q&A Team
    Use Android device manager to reset the password. Login to it on a PC using the same Google account you used on the phone.
    06-03-2016 05:00 AM
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