07-06-2016 07:26 AM
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  1. AC Question's Avatar
    AC Question
    It says You must deactivate Google Play services before updating... I put the deactivation button nothing happens... I push OK nothing happened I think I need to push myself off a cliff haha.
    06-08-2016 05:54 PM
  2. Javier P's Avatar
    Javier P
    Ambassador
    Welcome to the forums. Strange. What device and android version do you have? Where and when are you getting this message? Did you disable the Play Services? Just in case, go to settings - apps and see if Play Services is disabled there.
    Laura Knotek likes this.
    06-08-2016 07:04 PM
  3. PapiGG's Avatar
    PapiGG
    Originally Posted by AC Question
    It says You must deactivate Google Play services before updating... I put the deactivation button nothing happens... I push OK nothing happened I think I need to push myself off a cliff haha.
    Having the same ussue, after my S6a updated to Android 6.0.

    The message reads Google services must be deactivated before being updated.

    How do I deactivate? The button labled "Deactivate" does nothing.
    07-06-2016 06:12 AM
  4. PapiGG's Avatar
    PapiGG
    I don't understand why or how.... but... I went back to the device... the app had been updated and no longer had the message to deactivate.
    07-06-2016 07:17 AM
  5. Javier P's Avatar
    Javier P
    Ambassador
    Originally Posted by PapiGG
    I don't understand why or how.... but... I went back to the device... the app had been updated and no longer had the message to deactivate.
    Hello PapiGG, welcome to the forums. That error message sometime means that Google Play Services is being updated in the background and is unavailable temporarily. Nothing to worry about.
    07-06-2016 07:26 AM
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