06-10-2016 02:13 PM
tools Reply
  1. AC Question's Avatar
    AC Question
    I have a Samsung Galaxy Core Prime and I tried to make a call and it would not work so I tried to turn phone off and it is now stuck on T mobile screen. It will not shut off or restart. The battery was charged.
    06-10-2016 01:07 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    If the battery is removable, try removing and replacing. If not, simulate a battery pull by holding Power and Vol Down for half a minute.
    06-10-2016 02:13 PM
« Recovery partition is infested with malware and viruses. Wipe & reinstall OS? | Anybody else with this problem? Or anybody who can help!? »

Similar Threads

  1. Is the Galaxy S7 Edge compatible with Android Auto?
    By AC Question in forum Samsung Galaxy S7 edge
    Replies: 3
    Last Post: 06-19-2016, 09:24 AM
  2. Unfortunately EVERYTHING has stopped - Android 5.1 + Samsung S6 Active, bad phone or?
    By markm75 in forum Legacy Android & Other OS's
    Replies: 3
    Last Post: 06-17-2016, 08:48 PM
  3. How do I unlock my ZTE easy without deleting anything?
    By AC Question in forum Other ZTE Android Phones
    Replies: 2
    Last Post: 06-13-2016, 01:25 PM
  4. Can I update to Marshmallow if my T-Mo Note 4 is Unlocked?
    By captainbdsc in forum Samsung Galaxy Note 4
    Replies: 5
    Last Post: 06-10-2016, 02:49 PM
  5. How do I change my wifi password?
    By AC Question in forum General Help and How To
    Replies: 2
    Last Post: 06-10-2016, 12:42 PM
LINK TO POST COPIED TO CLIPBOARD