1. Mari_j's Avatar
    I have a samsung note 3 and can't find any nearby bluetooth devices when i click scan. My device is visible, bluetooth on, sitting near the player, and nothing. Just got a new iLive bluetooth player and can't connect. My husband's galaxy5 connects without a problem. Any help please?? Restarted it, went in and out of airplane mode....anyone know? Thanks
    06-14-2016 11:38 AM
  2. nahoku's Avatar
    Perhaps your BT radio has died. With your BT turned on, can your husband's phone see your phone? If his phone can see your phone, then that should tell you your BT radio can at least be turned on. Have you tried starting your phone in Safe Mode? It's possible some app is causing the issue. Note: Since you didn't specify your carrier, the Safe Mode link is a generic Google search result. Look down the page and find your carrier to see how to run Safe Mode.
    B. Diddy likes this.
    06-14-2016 08:53 PM

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