Frozen Screen after factory reset

  • Thread starter Thread starter AC Question
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A

AC Question

My Samsung A3 screen is still frozen after i have wiped data and cleared the cache. i have rebooted and the set up screen appears asking to Select Language and Start but still the screen will not respond to taps or swipes.

I have switched the phone off for 30mins but the problem still persist. Any ideas.

Thanks
 

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