[Ares30]

I'm trying to flash a backup to my phone because it has a soft brick. Every time I use SP Flash and I click download, and then plug in my phone, this happens:

BROM ERROR : S_HANDLE_AUTH_IS_NOT_READY(500)

[User] This is a secure Base-brand Chip! Please select the authentication file first.

How do I fix this error? Where do I get an authentication file? What is it? :o

THANKS!

Phone: Alcatel One Touch Evolve 5020n/M'Pop
OS: Windows XP