I'm trying to flash a backup to my phone because it has a soft brick. Every time I use SP Flash and I click download, and then plug in my phone, this happens:
BROM ERROR : S_HANDLE_AUTH_IS_NOT_READY(500)
[User] This is a secure Base-brand Chip! Please select the authentication file first.
How do I fix this error? Where do I get an authentication file? What is it?
THANKS!
Phone: Alcatel One Touch Evolve 5020n/M'Pop
OS: Windows XP
BROM ERROR : S_HANDLE_AUTH_IS_NOT_READY(500)
[User] This is a secure Base-brand Chip! Please select the authentication file first.
How do I fix this error? Where do I get an authentication file? What is it?

THANKS!

Phone: Alcatel One Touch Evolve 5020n/M'Pop
OS: Windows XP