After an android update I cannot unlock my phone manually much less with fingerprint

[AC Question]

This is an ATT Galaxy S7 edge. How many times does it take for the phone to ask for my email and password. It keeps telling me try again in 60 minutes. This has been going on for about 8 hours. I'm told by ATT there is nothing else to do except wait for the email prompt. This is a horrible issue with no means to resolve so far.