1. AC Question's Avatar
    I have my phone on vibrate pretty much all the time but I recently got a Galaxy Note 5 and I've been noticing out of no where the sound will turn back on. I'll be sitting at work and all of a sudden the ringtone or notification tone will go off. Then I have to go back in and set it to vibrate again.
    06-21-2016 12:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-23216

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    06-21-2016 04:57 PM

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