How do I get a 'phone' keyboard to take letters -r

[AC Question]

Trying to access permission control as when I tried to clear up too many apps, must have been too enthusiastic! When I tap it, I get an overlay phone screen, the type that has a number and three letters underneath? It wants me to put in a password that consists of letters and numbers. It is a new THL 4G android 5" screen.

 

[itguyjax8430]

Trying to access permission control as when I tried to clear up too many apps, must have been too enthusiastic! When I tap it, I get an overlay phone screen, the type that has a number and three letters underneath? It wants me to put in a password that consists of letters and numbers. It is a new THL 4G android 5" screen.

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Is there anyway you can post a screenshot for us to see?