When I take a picture with my Pronto HUAWEI H891L it doesn't save anything but a white empty square

[AC Question]

If I tried to send a picture to Messenger or to text you it says I cannot do it also you cannot touch the picture and save it to the phone I do have a problem with my newsstand my YouTube and my map all three of those the catches will not empty YouTube and newsstand have 64 mb and maps has 1.25 mb no matter what I do they will not clear those 3 catces no matter what I have done even a master reset the picture will not save and it will not show a picture just an empty white square