1. AC Question's Avatar
    I was in the car with my Samsung and I had set in my back pocket. When I pulled it back out my phone case had slipped causing all my buttons for a factory reset to be pushed down!!!!!! I had over 2,000 irreplaceable photos! I lost everything and I hadn't backed up my photos in awhile all I have are older photos that I don't care about!!! I'm like in tears I just think I have to accept that everything is gone forever. If there's anyway I can get some photos back or anything please contact me ASAP. Please!!!
    -Extremely upset Samsung S6 Edge user
    06-24-2016 01:08 PM
  2. the tall guy's Avatar
    Hi, it's almost impossible to perform a factory reset by accident, even if you held all the relevant keys down to boot the device into recovery mode you still need to actually select a factory reset. So my point is are you sure you've totally wiped the point? I presume you've checked to see if the images are still there? Also try downloading Google Photos and seeing if, somehow you've backed the images up.
    belodion likes this.
    06-24-2016 01:18 PM

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