06-26-2016 09:51 PM
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  1. AC Question's Avatar
    AC Question
    Was playing a game when it shut down, won't even charge- any idea where exactly the problem will lie internally please?
    06-26-2016 03:07 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try pressing and holding Power for 15-20 seconds, which might force a power on. Conversely, it might also force a shutdown, if the phone is actually frozen in an on state, but just with the screen blank. So after pressing it the first time, wait a few seconds then press and hold again for another 15-20 seconds.
    06-26-2016 09:51 PM
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