06-28-2016 03:13 PM
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  1. AC Question's Avatar
    AC Question
    I have an account with virgin mobile, and shortly agter adding monry to my account my phone was stolen. I was given a samsung prevail from a friend of mine, but it is locked and boost is refusing to unlock it so that i can activate it with virgin mobile. Can anyone help me with this????
    06-28-2016 02:48 PM
  2. belodion's Avatar
    belodion
    Q&A Team
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    Moderator
    The carrier is not obliged to unlock it. You could try an online unlocking service, but some are expensive, some are untrustworthy, and the unlocking may not work, or may work only for a short time. Perhaps I'm wrong but I'd consider it unworthwhile in your case.
    06-28-2016 03:13 PM
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