1. AC Question's Avatar
    after new update in June 2016, i am now unable to upload photos with USB from samsung S5 to imac or windows.

    on imac, message pops up stating that i need to unlock my device with a pin, but the device is already unlocked.

    on windows, nothing happens. device is recognized, but no files are visible.
    07-01-2016 09:45 AM
  2. the tall guy's Avatar
    Hi, did you manage to get this issue resolved?
    07-11-2016 03:54 AM
  3. zuben el genubi's Avatar
    What happens if you take the ext card out of the phone and put it in a computer? If you can see the files then, it's the phone requiring this behaviour.

    I'm using the same card I had in a prior phone not reformatted. The phone itself only sees media on the card, but a good file explorer (on the phone) and Windows do see everything on the card.

    Does "My Computer" on Windows show 2 drives when you plug in the phone? I had to enable USB debugging on almost every phone I've had to get the cards to show right.
    07-11-2016 08:04 AM

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