1. AC Question's Avatar
    I have a Samsung Galaxy Note 5 AT&T unlocked running Metro PCS and I keep trying to get the update through settings, however, it says my phone is up to date but it isn't. How can I upgrade it if my phone is unlocked?
    07-02-2016 10:54 AM
  2. BattleSwine's Avatar
    Have you checked Samsung KIES3? I used the older version for my Note 2. I wouldn't claim updates showed up right away after release but they would in time.
    07-02-2016 11:42 AM
  3. hugeheroesfan's Avatar
    Kies 3 doesn't work with Note 5.
    07-02-2016 04:55 PM
  4. BattleSwine's Avatar
    It should kies 2.6 is for devices running Android under 4.3... Kies 4.3 and above

    Posted via nexus 6p project FI
    07-02-2016 06:48 PM
  5. hugeheroesfan's Avatar
    Yeah but Samsung has their "new" thing and when I connect my Note 5 It tells me it's not compatible with Kies 3. The new thing they have is just some program to move files between my computer and Note 5, but it doesn't update firmware like the Kies 3 does
    07-02-2016 07:41 PM
  6. BattleSwine's Avatar
    here's the third option after OTA and Kies3

    Firmwares - SamMobile
    07-02-2016 09:03 PM
  7. hugeheroesfan's Avatar
    I think that'll be my last resort, but thank you for the responses
    07-03-2016 12:46 AM

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