Blue tooth is shutting off/disconnecting

A

AC Question

I was using my blue tooth in my truck up until last Tuesday, did the latest update to Marshmallow and now my blue tooth will not stay connected. I have unpaired and repaired the phone several times and it says everything is fine, I will start listening to a song and with in 2 minutes I do not have blue tooth. My phone will say it is still connected but only for the phone not media but my truck will not recognize either. I shut off the truck and turn it back on.... Blue tooth for 2 minutes. I am frustrated. I have read the directions that came with the vehicle as well. I cannot find why this is happening. Any suggestions would be welcome.
 

VW Maverick

Retired Ambassador
Dec 3, 2010
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Try a cache clear:

Turn on the Samsung Note 4
Go to home screen and select the app icon
Then select on the settings icon
Browse for the Application Manager
Display All Tabs by swiping either right or left
Select on Bluetooth
Select to stop it forcefully.
Now clear the cache
Select clear the Bluetooth data
Select Ok
Finally restart the Samsung Note 4

Mav. :cool: