1. AC Question's Avatar
    i was told, Unfortunately The Process Com.Android.Phone Has Stopped Error was a phone hardware issue, not software. is it true? The phone needs to be replaced, error can't be fixed. Is this an up-sell technique or true. My phone now doesn't work at all because of constant error message dialog box. Sharp Aquos Crystal this model is the problem not android software. Sprint personnel told me this, to buy another phone was the only option after a hard factory reset was performed (5) times and didn't remove the message from every screen. The phone was reset and apps reinstalled brand new, however the error message wont let you move past any screen.
    07-13-2016 08:11 PM
  2. nahoku's Avatar
    07-13-2016 09:30 PM
  3. Golfdriver97's Avatar
    Thread closed to avoid confusion.
    07-13-2016 09:43 PM

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