Why my volume go down by itself

[AC Question]

I got ALCATEL one touch it go down by itself

 

[H3aTeRzz]

Hi

Make sure its not your case (if you have one.) ...It is likely that your volume rocker is malfunctioning and in need of repair.

 

[yeahizme]

The phone could be faulty ....when I had the droid DNA, the volume would just turn all the way to maximum by itself. Had to get the phone replaced.

 

[mehigh101]

Welcome to AC!
The button is broken and it's pushing by default. Try to get it out.
Sent from my Samsung Galaxy S7 Edge SM-G935F