1. AC Question's Avatar
    I can't update installed apps or download new ones as the process is always an endless one without installing: the process starts normally but when the progress meter gets to 100%, it restarts from beginning and never installs. Someone should kindly help with useful idea(s) to resolve the problem please. I use an itel1702 device that runs Android 5.1. Thanks.
    07-17-2016 07:48 PM
  2. H3aTeRzz's Avatar

    Go to Accounts, in settings. Remove Google Account. The turn phone off, and enter recovery and do a wipe of the Cache Partition. (no data loss). Then reboot, and re-add Google Account in Settings>Acccounts.

    Hope this helps!

    07-18-2016 07:20 AM

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