1. AC Question's Avatar
    My LG sunset was charging while I was using it last night and it wasn't gaining battery percentage. Then, it was at zero percent, but still on charge. I tried to unlock it so I could continue using it, but it froze. That has ben nearly 12 hours ago and I tried to shut it off, have tried many solutions that others suggested, but it still will not unfreeze. I would like to keep my current phone, so please help.
    07-25-2016 10:39 AM
  2. the tall guy's Avatar
    Hi, are you sure your device has charge in it? have you used another charger to test it out? can you remove the battery?
    08-01-2016 07:28 AM

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