07-27-2016 12:48 PM
28 12
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  1. can83's Avatar
    can83
    Thanks for your help. Appreciate it!
    B. Diddy likes this.
    07-27-2016 10:37 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Do you have any other 3rd party battery-saver apps installed, like DU Battery Saver?
    07-27-2016 11:44 AM
  3. GRIMWALD's Avatar
    GRIMWALD
    I had an interesting conversation today with a buddy who had an S5 with the same issue you are having. He found that if he plugged his headphones in during the call and then removed them a few seconds later, the screen stayed on. Samsung had to replace the device for him, So your device may also need to be replaced.

    GRIM
    07-27-2016 12:48 PM
28 12
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