Why am I stuck in "Obtaining IP Address" heck?

Bubbageshka

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Jul 27, 2016
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Hello! I'm having a bit of an issue where my WiFi connection is continuously stuck at "Obtaining IP Address".

I currently use the local "xfinitywifi" hotspot on all of my devices (2 android smartphones, one laptop).This means I cannot reset the router(at least not manually), as I have previously read on most threads pertaining to the same topic.

Both of the smartphones in my home are having the same issue with obtaining the IP address, and the laptop will not connect at all.

I have tried fiddling with the static settings, as also suggested in other threads. It doesn't seem to do anything.

I can also connect to other wifi networks with no problem.

Also, if this seems to be more of an issue with the network itself, please let me know.

Note:
Both of my android devices are running different versions.
One is running KitKat 4.4.2
and the other is Lollipop 5.1

Thank you so much for your time!

-Vanessa