07-27-2016 05:26 PM
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  1. AC Question's Avatar
    AC Question
    Hi,
    After a crash of my Galaxy S3, I had to re-initialize the Android OS. So i lost all my Apps.
    When I try to download them from Google Store, the system says it cannot download them because they are already installed.
    What can I do ?
    Thanks for help
    07-27-2016 08:11 AM
  2. H3aTeRzz's Avatar
    H3aTeRzz
    What do you mean by, "re-initialize?" Do you mean you did a factory reset?
    07-27-2016 08:25 AM
  3. GD61's Avatar
    GD61
    Yes, the repairer did a factory reset.
    07-27-2016 05:19 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Are you trying to install them using the Google Play Store app on your phone, or the Play Store website on your computer? Use the app.
    07-27-2016 05:26 PM
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