1. AC Question's Avatar
    galaxy S4 phone says its offline when I have strong wifi signal
    07-29-2016 10:09 AM
  2. GRIMWALD's Avatar
    It may be that your router is bad.
    If you have any other Wifi devices, check to see if they can connect.

    07-29-2016 10:24 AM
  3. ggl696's Avatar
    My Galaxy Note 5 is now doing the same thing. You say "OK Google" and give a voice command and the next screen says "you are offline". My wife's Galaxy S6 still works with OK Google.
    07-30-2016 04:26 PM
  4. GRIMWALD's Avatar
    If you have access to another WiFi network, check your device connections with that network to see if you have the same issues. If not then it is a router issue and not a device issue.

    07-30-2016 04:40 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! I agree with GRIMWALD. Does this happen on both wi-fi and mobile data, or only wi-fi? Do any other Google apps/services have problems as well?
    07-30-2016 10:42 PM
  6. anonyx99's Avatar
    I think I bug was introduced in a recent update. I have the same issue and cannot resolve it.
    I've tried some of the suggestions in other forums to no avail so I'm going to wait for a future update.
    08-14-2016 11:22 AM

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