07-29-2016 07:16 PM
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  1. AC Question's Avatar
    AC Question
    using fingerprint lock, didn't work and I don't remember back up pin....
    07-29-2016 05:09 PM
  2. nahoku's Avatar
    nahoku
    You could try using Android Device Manager and change the password. It has worked for some people, but not all. If you can't get it to work and you don't remember your pin, then a factory reset is the only thing you can do.
    07-29-2016 07:16 PM
« Samsung Galaxy S3 battery problems | How can I recover my back up PIN for my Samsung Galaxy Note 5? »

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