07-30-2016 03:42 PM
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  1. AC Question's Avatar
    AC Question
    My son put in the wrong password so many times it reset the phone. Now it goes to the google verification which says "This device was reset. to continue, sign in with a google account that was previously synced on this device". I put in the correct email and password, select my wi-fi network, then it says just a sec and goes directly back to the verify your account screen. I'm stuck! Please Help!!! It won't even go to the home screen. I'm hoping if I can get in it I can get my pics back because they are of my 5 month old swimming for the first time!!
    07-30-2016 11:36 AM
  2. dpham00's Avatar
    dpham00
    Moderator Team VP
    If the pictures are on an sd card then you can use an sd card reader to copy the pics to the computer
    07-30-2016 03:42 PM
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