1. animeboy892's Avatar
    When my screen is locked I have an extra screen that wasn't there before. It asks me to slide up to unlock. But I already have a lock pattern. I've been using an app called slidejoy that adds ads to your lock screen and pays you for them. I disabled slidejoy to see if that was the problem but it wasn't. The extra lock screen sometimes isn't there but most of the time is. I started seeing this about a week or so ago after I'd been useing slidejoy for almost a month. I can't figure out how to disable this extra screen. I've tried altering the lock screen settings but that didn't work.
    08-01-2016 10:51 AM
  2. the tall guy's Avatar
    Hi, it's more than likely caused by some app you've downloaded. Boot your device in to safe mode, which temporarily disables all third party apps - if the problem disappears then it's being caused by something you've downloaded.
    08-03-2016 04:33 AM

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