Uneven audio levels while recording with Samsung Galaxy S7

[AC Question]

I have been using mobile videography to shoot daily vlogs for some time now. I recently picked up a Galaxy S7 because it's camera is god tier recording. Except I noticed after loading up the days recorded footage that while wearing headphones, the sound was louder in one ear than the other and that the audio levels are COMPLETELY uneven. I've NEVER had to deal with that on any other smartphone I've used for vlogging. What is the cause of this? and more so how do I fix it? I've googled and googled and found nothing on this topic. I'm almost ready to just take it back and switch to an iPhone, that's how aggravated I am with Samsung atm.

Here is a snapshot of the audio levels doing a test recording with the footage loaded into Adobe Premiere. FYI: Premiere is NOT the issue here. It's the recorded audio from the phone that is the issue.

i.imgur.com/yClxYds.png - Picture of uneven audio levels.

 

[B. Diddy]

Welcome to Android Central! Have you checked to make sure both mic openings aren't being blocked, either by your fingers or by a case?

 

[Focuz3d]

Yes absolutely I have. The phone is not in a case and I have triple checked when doing test recordings

 

[B. Diddy]

It might just be a hardware defect. Bring it back to the store, or contact Samsung for warranty repair/replacement. Make sure you show them that evidence.