1. AC Question's Avatar
    How can I correct it?
    08-01-2016 01:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    08-01-2016 02:50 PM

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