1. AC Question's Avatar
    How can I correct it?
    08-01-2016 01:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    08-01-2016 02:50 PM
  3. Crashlabs's Avatar
    Solution 1 – Set Correct Date and Time:
    Most of the time Error Retrieving Information from Server RH-01 in Google Play Store is caused due to incorrect date and time set in your android phone. In short, it might be due to non agreement date and expired license. This problem is ease solved.

    Solution 2 – Re-add your Google Account:
    If any of the above methods did not work for you, then you can use this last solution to Fix Error Retrieving Information from Server RH-01 in Google Play Store. The last solution involves re-adding your Google Account. Follow the below steps for the same:

    "Error retrieving information from server RH-01" in Google Play Store
    09-13-2016 04:05 PM

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