1. AC Question's Avatar
    Samsung Galaxy S6

    I recently dropped my phone in water and the phone didn't want to work until later in the afternoon. Worked fine after I pressed Volume down and power button for a while to restart. However, after turning the screen off it became unresponsive to touch. I can power the phone on but I cant swipe to unlock the screen. I can get to the home screen by double tapping the home button to get to the camera and then home button once more. All I want to do is get my all the pictures and videos of my 5 month old dog because I plan to upgrade my phone soon.


    Is there any way to transfer the pictures and videos to my PC if the screen is unresponsive to touch but visually working?

    Thanks in advance for any advice.

    P.S. - Tried to use Smart Switch and SideSync PC applications, but I have to allow access through the phone. I once transferred files to my Galaxy Tab S 10.1, if that's helpful.
    08-05-2016 02:00 AM
  2. Luisgblue's Avatar
    OP here:

    Did some research and was wondering if an USB OTG would help? Something about using it with a mouse to navigate through the phone.
    08-05-2016 02:07 AM
  3. anon(632115)'s Avatar
    Did you set up a Samsung account on the phone? If you did you can unlock the screen that way.
    08-05-2016 02:42 AM
  4. Luisgblue's Avatar
    yeah i did. it wasnt a problem of unlocking it or getting to the home screen, i just couldnt tap any apps or do anything that required touch.
    08-05-2016 03:02 PM
  5. Luisgblue's Avatar
    Was able to use a mouse and USB OTG adapter. transferring files now ^.^

    Thanks for the help.
    anon(632115) likes this.
    08-05-2016 03:03 PM
  6. anon(632115)'s Avatar
    Nice one!
    08-05-2016 03:49 PM

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