Group chat messages not downloading

[AC Question]

I recently got a one plus three and have been having this annoying problem. Not all the time, but sometimes, I will get an error that says the message could not be downloaded and I click to download it and it never finishes. This only happens with group chats, and is extremely annoying. I'm getting very mad and want to fix this ASAP. Thanks for any help.

 

[B. Diddy]

Welcome to Android Central! Group texts require MMS, which requires mobile data (not voice signal or wi-fi). How's your mobile data reception? Is it poor or spotty when you have these issues?

 

[Sam Wilson Hoff]

(I was the one that posted this, I just got an account so this were easier)

I have full LTE bars

Would it be the messenger app? Would hangouts work better?

Posted via the Android Central App

 

[B. Diddy]

You could try a different SMS/MMS app like Hangouts--but I would also discuss this with your carrier, in case there are any known issues with the network.