1. AC Question's Avatar
    I Had finger print unlock before changing my password to the PIN code. after i change it to the pin code i know exactly what i set it to. but now it ask me to swipe to unlock and when i try set a password it saying i have a active password and its not what i set it to. i can get into my phone but im stuck without a password. is there a way to get to password reset without the lock screen or in the settings menu.
    08-11-2016 07:13 AM
  2. belodion's Avatar
    Have you tried Clear Credentials?
    08-11-2016 07:46 AM
  3. BONEZ98's Avatar
    Have you tried Clear Credentials?
    I read that solution on a forum through research but The button is greyed out or disable
    08-11-2016 01:17 PM
  4. BONEZ98's Avatar
    Can you tell me how to go about clearing it maybe im doing something wrong
    08-11-2016 01:20 PM
  5. GRIMWALD's Avatar
    Is the password that you can't change your fingerprint backup password?
    In the finger print section turn off finger print and under secure lock settings, set your time interval, to instantly with power key.

    08-12-2016 11:45 AM
  6. BONEZ98's Avatar
    Its not a password its asking me for a pin and its not what i set it to. I always have instant lock on but still no lock screen shows up. Is the lock screen is the only way i can reset password with my google account?
    08-13-2016 10:45 AM

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