Nexus 5x stuck on GENESIS - Mini OS 3.1 screen after being sent to LG for repairs

A

AC Question

I just got my phone back from LG after they sent it back as unrepaired due to water damage (I don't think water damage is related to the current issue - all it did was turn off on me randomly a few times a couple weeks apart, otherwise it was still usable before it got sent into LG)

After powering it up, it boots to a Mini OS 3.1 screen. I cannot get it out of this mode no matter what I do. Have looked at other forums and it says to click the option for "Normal Boot" but I don't have this option! A hard reset by holding down power and volume down doesn't work only opens right back to the same screen!

Any suggestions of how to get it to my normal boot screen? I'm out of ideas!
 

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