1. AC Question's Avatar
    Fbi malware virus infected my phone from me turning on the download apps from unnatural sources and froze it up I factory reset but I don't know the last person who had the phone samsung reactivation lock account
    08-20-2016 06:41 PM
  2. JadeRain's Avatar
    Hum, i happen to know Verizon dosent lock there fones unless there reported stolen. But it sounds like u might b google or Samsung locked, if ur Google locked the fone is just about f***ed. But if it Samsung locked u just need to contact them via email explain u bought the phone second hand and u r haveing problems with it. They may b able to email u an update code or walk u through how to override the original users info
    08-21-2016 02:36 AM

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