1. AC Question's Avatar
    why wont my phone connect to the USB? It has worked before, but this time when i plugged it in, it only charged. There was not a notification or op up if my hone being connected at all. If any one knows of a solution i would be glad to hear it by the way, I have an Alcatel One Touch phone.
    08-21-2016 11:50 PM
  2. Sam_Gs7's Avatar
    Check the following: 1) If you Turns off the Phone and then connect
    to the USB cable it won't display any data, just emit a sound

    2) If you turn On the phone. You'll hear a sound and the "File explorer"
    window will appears, but Not data..like my phone has 32 GBs not shown

    3) If you Turned On the Phone, but is unlock-Won't show anyConnection

    4) When you said it works before..At that time did you install any Alcatel
    program in your PC: Because what it makes my Sam-Gs7 connect
    to the USB is the Samsung Kies3 app. Installed on the computer
    08-22-2016 01:30 AM
  3. AlphaTango414's Avatar
    Ensure you are using a usb cable that handles data and not just charging. (They do exist) Try a different usb cable and/or usb port on pc. Ensure you have the latest drivers installed on your pc.

    Boot into recovery and wipe system cache partition.
    Sam_Gs7 likes this.
    08-22-2016 03:23 AM
  4. memuntz's Avatar
    Is there any damage to the port? If certain connectors are damaged or dirty, the port may allow the phone to charge, but it won't connect to a PC to transfer data.
    08-22-2016 05:18 AM

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