1. AC Question's Avatar
    -ads pop up randomly
    -when i pressed the "X" button on the ad, it automatically downloads an app (sometimes the app that downloads can be seen in google play store and sometimes its not.) or it would pop up a "choice of what app to be used before installing (e.g avg antivirus)"
    -I searched for solutions on the net and tried some of it and it didnt work.
    -I used malwarebytes antivirus and stopbadapp and detects lots of adwares and malwares. but the phone system considered them as system apps. and the antivirus can't remove them and needs a root privilege to do the task. but i'm worried because they say that rooting phone would cause my device to be more vulnerable to attacks. what shall I do?
    08-22-2016 08:54 PM
  2. Ben Hendrickx's Avatar
    Wow that looks bad, I'd perform a hard reset, wiping everything you can
    08-23-2016 04:32 AM
  3. anon(632115)'s Avatar
    Some malware injects itself as system apps by being granted temporary root. A hard reset will just restore them so you will need to flash your device with the correct firmware to get your device working properly again
    Laura Knotek likes this.
    08-23-2016 04:53 AM

Similar Threads

  1. Unable to transfer pictures/files off Moto G4 via USB
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-22-2016, 08:50 PM
  2. Replies: 0
    Last Post: 08-22-2016, 08:49 PM
  3. relay calls and info to deactivated device?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-22-2016, 08:42 PM