[AC Question]

I upgraded to Android 6 Marshmallow and after awhile the personal dictionary stopped working properly. I enter a word and a shortcut but, depending on the shortcut, it may or may not show on the suggestions bar above the keyboard.

Specifically, if 1 enter m4-mad-34 for bus my "word" 400254 (the number of the bus stop), the shortcut, m4-mad-34 will appear (or the other m... entries), if I enter nycc, New York City will appear.

Any idea what happened and how to fix it? Motorola has no clue.

[the tall guy]

Hi, what keyboard are you using? the stock one with the device or one from the play store? also is there an app update that took place recently for the keyboard?

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[aenyc10065]

Keyboard, English- Google Keyboard

Since this posting things have become worse. The shortcut no longer works at all when it come to numbers as "words". Previously if I entered the complete short cut m4-mad-34 for bus, my "word" 400254, would show, now nothing. My phone's apps have upgraded again. I contacted Motorola 3rd Tier tech support and they have no clue, blame it on Android.

Not very friendly to users relying on public transit.