1. AC Question's Avatar
    i reboot my phone and when opened, it want to put my email to open the phone! i put it and said that this device was reset.to continue,sign in with a google account that was previously synched on this device!
    what should i do?
    08-24-2016 06:32 AM
  2. hallux's Avatar
    I would say sign in with a Google account that was synched with the device previously. That's the answer based on the question asked, is there more to what you're asking?
    anon(632115) likes this.
    08-24-2016 07:16 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! What you're seeing is probably Factory Reset Protection. If a phone is factory reset without first removing the Google account, you have to enter that account's information to proceed. This is to discourage a thief from swiping a phone and just doing a factory reset to make it theirs. Did you or someone else do a factory reset on this phone?
    08-24-2016 01:33 PM

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