08-27-2016 09:15 AM
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  1. AC Question's Avatar
    AC Question
    mom has an hp touchpad, said a little man on the tablet with arrow pointing down and a square in the right hand and a ball in the other? I was playing a game and it just shut down and this popped up
    08-27-2016 09:13 AM
  2. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Welcome to the forums. Have her try a long press of the power button. This should simulate a battery pull. If the device has a removable battery, even better; pull it for about 10 minutes and reinsert/reboot.
    08-27-2016 09:15 AM
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