Proximity sensor disabled while in-call and bluetooth enabled; Galaxy S6 G920F

[AC Question]

If I'm wearing my neckbuds and someone calls me with my phone in my pocket, I am prone to adding other people to the call and hanging up, due to the display not turning off, ever. Toggling the bluetooth function inside the call enables earpiece and turns on the proximity sensor again, and turning on speakerphone creates the same problem as with bluetooth enabled.

I've tried multiple apps to resolve this issue, among them "Llama", which configured correctly will turn off the display every time I pick up the phone and bluetooth is enabled. However this turns it off even if I'm actively using the phone and also requires me to unlock the phone via my security pattern due to a third-party app turning off the screen (versus my usual fingerprint unlock).

"On Call Proximity" would've done the trick, had it only worked on my model.

I've tried so many different dialer apps I don't have count of them, and those that do have a replacement for the in-caller look like **** and has pretty limited functionality.

 

[altobobcat]

Check if your proximity sensor is faulty. You can do this by dialing *#0*# and selecting Sensors from the screen that pops up.

If the sensor is fine, try wiping partition cache. Note, this won't remove any of your data.

1. Turn off your phone
2. Press and hold Power, Volume Up and the Home button until you see an Android figure and let go
3. Scroll down to wipe cache partition using the volume rocker
4. Press the power button to confirm your selection
5. When you see cache wipe complete, scroll to reboot system now
6. Confirm using the power button

Hope that helps resolve your issue!